Frequently Asked Questions
To find out more about our services, you may call our National Toll Free number 888-7CLINIC (888-725-4642) to receive a brief telephone assessment in addition to finding out more about the services available. You can also e-mail us; if you do, please include the state in which you reside in the subject heading so your message can be forwarded to the appropriate Intake Center. Please note that we are unable to offer assessments or counseling advice via e-mail.
What makes Meier Clinics stand out from other mental health providers? Our staff and counselors share a non-denominational Christian perspective on health care. We integrate biblically-based, Christian beliefs with valid psychological principles to treat the whole person-emotionally, physically, and spiritually. Our total commitment to Christian counseling as well as sound clinical training distinguishes our approach to counseling care. Learn More.
All clinical staff are provided with and sign our Statement of Faith when applying to Meier Clinics, promising that they will uphold all statements as they work with clients and represent Meier Clinics. We also speak with prospective clinical staff during the interview process about their faith and how they incorporate it in their counseling session. We do everything possible to assure that the counseling staff we hire share a common Christian belief system that this is incorporated in their interactions with our clients.
No. For individual outpatient care, we take you where you are at in your spiritual journey; we will only speak about Christian principles at your request. However, our Catalyst program incorporates Christianity in most of its components, except the individual sessions and MD rounds. Our Christian staff and the Christian clients will be sharing testimonies and other issues regarding their faith in a group setting. Additionally, skills, tools, and other aspects of the program will be from a faith-based perspective. The integration of Christian faith is what sets Meier Clinics’ Catalyst apart from other programs and is frequently reported by clients as one of the most impactful aspects of Catalyst.
If you ever feel uneasy with any aspect of your care, please make you counselor aware of your concerns.
Counselor profiles are made available on the locations page of this web site. This page will help you become a bit more familiar with the staff available at each clinic location including some of the issues they work with, where they received their formal education and additional training, some specialty areas of interest, their approach to counseling, and other information that may be of interest. Remember, these are brief biographies only. You may also call 888-7-CLINIC to speak with an assessment counselor who will be able to assist you in finding a counselor that is appropriate for your particular counseling needs.
We have no problem with you requesting a particular counselor or psychiatrist. If our staff feels the person you are requesting is not the best choice for you or if the provider is not appropriate to help you for any reason, we will suggest another person. Our goal is to match you with the counselor we feel can best serve you. Many factors play into that decision such as your specific counseling issues, schedule availability, insurance requirements, and personality, just to name a few considerations. We have a very high success rate at making positive matches by considering many variables. We never match you with a counselor just because a counselor wants more clients or is the next one on a rotation list as some organizations do. We believe in personalize matches just as we do in personalized counseling care.
In most instances, you will be able to see a counselor within a few days to a few weeks. This varies greatly from one location to another. When you call us at 888-7 CLINIC, our staff will talk to you briefly about your situation so they can determine who will be best suited to help you. At that point, our staff will let you know when the next appointment is available.
Meier Clinics has treatment options available to meet the needs and severity of the individual, couple, or family through Outpatient, Intensive Outpatient, and Day Treatment programs. Treatment is specialized to meet specific needs once an in-person initial assessment is completed. Some programs may include special tracks such as addictive behaviors or specific disorders. Some facilities also offer special services such as psychological and neuropsychological testing, group therapy sessions, play therapy for young children, and EMDR. Call us at 888-7 CLINIC to be connected to the nearest Meier Clinics to find out more about the treatment options available near you.
Costs are determined by the level of care (Outpatient, Day Treatment, etc.) being provided, by the educational level of the professional (master's degree, intern, psychologist, psychiatrist, etc.) rendering the services, and the type of services (individual counseling, group, psychological testing, etc.) being rendered. Many of our clinics participate with major insurance plans and also offer services on a sliding scale according to financial need for those without insurance. We always let you know before an appointment is made what your financial obligation will be so you are able to plan accordingly and seek financial assistance if needed. We have had many clients who have family members, friends, their church, or their employer help with their expenses, because they knew that they would get the highest quality of care at Meier Clinics.
Many of our clients do have insurance policies that cover their visits. However, benefits vary greatly so we always suggest that you check your benefits booklet, call your insurance carrier, or talk to your employer. Mental health benefits are not always as clear cut as major medical benefits. Your mental health benefits may be administered by a different plan than your major medical policy, or your mental health benefits may not cover all diagnoses, levels of care, or all levels of professionals. Some of our clinics have managed care contracts with a variety of insurance plans. At these clinics, our staff will assist you in acquiring benefit information. Please be aware that any insurance benefits quoted by your insurance company is not a guarantee of payment. We will ask that you pay your the amount owed toward your deductible and/or co-payment at the time of service and we will file your claim. However, managed care clients are responsible for any charges not covered by their policy in the event payment is denied. If you are seen at a clinic that does not have managed care contracts or if we do not have a managed care contract with your particular insurance company, it is your responsibility to obtain a benefit quote and you will need to pay for your visit in full at the time of service. We will provide you with a receipt at the time of your visit so you can seek reimbursement directly from your insurance carrier.
If you have no insurance coverage for mental health, you may check with the person scheduling your appointment to see if you might qualify for a reduced fee. We will ask you for a financial statement along with proof of income so we can determine what level of discount, if any, for which you qualify. Please note that not all counselors at all clinics offer a reduced fee. We encourage clients to be as self-resourceful as possible in being responsible for paying for their services. Consider asking for help from family, friends, your church or employer, or a charitable organization. The investment you make in your mental health today is going to bring benefits for years to come.
There is no simple answer to this question. It depends on many personal factors, including the issue you are dealing with, how motivated you are, and how compliant you are with the treatment plan. As you move along in your counseling treatment, your counselor may be able to give you an idea of the anticipated duration of your treatment, but there are no guarantees. We will not speed up your care to please you just as we won't prolong your care to keep you as a client. Many clients start with weekly counseling and then go to less frequent sessions as they begin to make progress. Once you and your counselor feel that you are near completion of your treatment, a discharge plan will be discussed to help you maintain your progress as you continue your road to healing.
There is a lot of information available about mental health issues on the internet, but be cautious that you are reading information from a reliable source. It is best to gather information from a professional source rather than reading information posted by individuals as information on these pages can be very subjective and written by persons who do not have professional training or experience. Check out our blog for information on various mental health issues or visit our resources page for organizations that works with specific issues.
We would love the opportunity to talk to you so we can answer any questions you might have about the services at Meier Clinics. You can call us Monday through Friday toll-free at 888-7 CLINIC (888-725-4642). You can also e-mail us, but it may take us longer to respond and it may not be as satisfactory since we are not able to have a true dialog. Please note that we can not provide you with counseling advice over the phone or via e-mail, and we do not offer crisis intervention. We can answer questions about our services, help you decide if we have a level of care that is appropriate for your personal needs, and help you get your counseling started. Referrals are also often available if we unable to provide a needed service.